Emails are answered as soon as possible. You must use the email address that is on file with ERS to receive personal account information. For an immediate response, please call.
We are unable to do the following by email:
Summer Enrollment changes,
Update account information, and
Begin the retirement application process.
7:30am - 5:30pm CDT
200 E 18th StAustin, TX 78701
PO Box 13207Austin, TX 78701
200 East 18th Street Austin, TX 78701 ( map)
Toll Free (877) 275-4377
Relay Texas, TTY 7-1-1 or (800) 735-2989