Due to Summer Enrollment processing, ERS OnLine will be unavailable from 6:00 p.m. Friday, June 23 until 7:00 a.m. Monday, June 26. We apologize for any inconvenience.


Underwriter for the following benefits:

  • Basic Term Life Insurance,
  • Optional Term Life Insurance,
  • Dependent Term Life Insurance, and
  • Voluntary Accidental Death & Dismemberment (AD&D) insurance.

Customer Service:

(877) 494-1716

Relay Texas, TTY (for hearing impaired or deaf callers only): dial 7-1-1

For medical underwriting questions, send inquiries through the customer service link on the Securian website.

Austin Service Office

600 Congress Avenue, Suite 2160, Austin, Texas, 78701. 

Email: LifeBenefits@securian.com 

Claim and EOI Application Address

PO Box 1209
Austin, TX 78767-1209

For overnight mail deliveries only:
600 Congress Ave, Suite 2160
Austin, TX 78701