Contact HealthSelect Medicare Advantage

Website: www.humana.com/ersmedicareadvantage 

 Customer Care:  

Toll-Free at 1-800-633-4227 (1-800-MEDICARE) TTY: 1-877-486-2048  

Hrs of operation 24 hours a day, 7 days a week 

Humana Guidance Centers (Hours: M-F 9 a.m. - 5 p.m.)

Schedule an in-person appointment with a Medicare Advantage Customer Care representative at your local Guidance Center. Customer care representatives can answer questions about claims, benefits and more.


Humana Guidance Center 


North Hills Town Center
10710 Research Blvd., Ste. 120
Austin, TX 78759
Phone: (512) 808-2820

 San Antonio 

Las Palmas Shopping Center (Next to HEB)
803 Castroville Rd., Ste. 300
San Antonio, TX 78237
(210) 424-6085


Royal Highlands Plaza (directly behind McDonald’s)
8648 Skillman St.
Dallas, TX 75243
Phone: (214) 553-8007


Woodlake Shopping Center
9664 Westheimer Blvd., Ste. 100
Houston, TX 77063