HealthSelect Prescription Drug

Caremark is the administrator for the HealthSelect Prescription Drug Program.

To get your medication, take your prescription to the pharmacy of your choice. Using a network pharmacy will lower your costs and the pharmacy will submit the claim for you. You can submit long-term or maintenance medications to the mail order pharmacy by completing the mail order form. You can also purchase long-term and maintenance medications at participating EDS pharmacies.

View frequently asked questions about prescription drugs >

Register with your prescription card. Registering allows you to take advantage of Caremark's many online services, including online prescription refills from the mail service pharmacy.

Customer Service

(888) 886-8490 available 24/7

TDD (telecommunications device for the deaf) users please call toll-free (800) 231-4403

Group Number

RX1292

Mailing Address 

Caremark
Research Team
P.O. Box 6590
Lee's Summit, MO 64064-6590

Email: customerservice@caremark.com 

Caremark Mail Order Service Form

Use the follow steps to use the mail order service form:

  1. Log in to your account on the Caremark website.
  2. Click the Prescriptions & Coverage link.
  3. Use the New Prescription link on the left side of the page.
  4. Open the Mail Service Order Form.

Parts of the form pre-fill with the your personal information. Complete the additional fields, print, sign, and mail the form to the address provided with a copy of your prescription. Your prescription must be written by your doctor for a 90-day supply of your medication with three refills.

If you do not wish to create an online account or do not have internet access, contact Caremark.